Privacy Policy

1. What this policy covers

This policy explains what information the MediK-9 website collects, how we use it, and the choices you have. It applies to this website only.

2. Information you give us

When you email us, we receive whatever you choose to share. When you place an order, PayPal sends us what we need to fill it — your name, shipping address, and what you bought. Your payment details stay with PayPal; we never see or store card numbers.

3. Information collected automatically

Our hosting provider keeps standard server logs: the IP address, device and browser type, the pages visited, and the time of each visit. We use this only to keep the site working and secure. This site does not run advertising trackers.

4. How we use your information

We use what we receive to fill and ship orders, to respond to you, and to keep the records a business must keep. We do not sell your information, and we do not share it for anyone else's marketing.

5. Who else handles it

PayPal processes payments under its own privacy policy. Our website host processes server logs and serves the site. Shipping carriers receive your name and address to deliver your order. Each handles your information only to provide its service. We may also disclose information if the law requires it.

6. How long we keep it

We keep order records and correspondence for as long as we need them to support your purchase and meet our record-keeping obligations, then delete them.

7. Security

The site is served over an encrypted connection, and payment is handled entirely by PayPal. No method of transmission or storage is perfectly secure, but we take reasonable steps to protect what you share.

8. Your choices

You may ask us at any time what information we hold about you, ask us to correct it, or ask us to delete it. Asking costs you nothing — email CustomerService@MediK-9.com and we will respond.

9. Children

This site is not directed to children under 13, and we do not knowingly collect information from them.

10. Changes to this policy

If we change this policy, we will post the new version here with a new effective date.

11. Contact

Privacy questions? Email CustomerService@MediK-9.com.